Comments on: My One Dork Post for the Month: Windows Vista 64 is the Biggest Nightmare in My Life Right Now http://www.uncoached.com/2009/05/21/my-one-dork-post-for-the-month-windows-vista-64-is-the-biggest-nightmare-in-my-life-right-now/ Sun, 22 Nov 2009 02:59:58 +0000 http://wordpress.org/?v=2.3.3 By: Fix It Here http://www.uncoached.com/2009/05/21/my-one-dork-post-for-the-month-windows-vista-64-is-the-biggest-nightmare-in-my-life-right-now/#comment-30160 Fix It Here Thu, 21 May 2009 18:23:18 +0000 http://www.uncoached.com/2009/05/21/my-one-dork-post-for-the-month-windows-vista-64-is-the-biggest-nightmare-in-my-life-right-now/#comment-30160 Let me guess... you were trying to print a PDF document. The problem is with the HP print driver. Where I work we have HP 1020 and they have the same problem. (The same HP driver is used for the 1018 and 1020.) If your computer is now telling you that you don't have any printers installed here is your fix: 1. unplug the printer from the computer 2. restart your computer (leave the printer unplugged) 3. cancel all print jobs on that printer 4. plug the printer back in 5. open your PDF document and follow these steps 5.1. click file 5.2. click print 5.3. click advanced 5.4. click to check the 'print as image' checkbox 5.5. click OK 6. click OK Let me guess… you were trying to print a PDF document. The problem is with the HP print driver. Where I work we have HP 1020 and they have the same problem. (The same HP driver is used for the 1018 and 1020.)

If your computer is now telling you that you don’t have any printers installed here is your fix:

1. unplug the printer from the computer
2. restart your computer (leave the printer unplugged)
3. cancel all print jobs on that printer
4. plug the printer back in
5. open your PDF document and follow these steps
5.1. click file
5.2. click print
5.3. click advanced
5.4. click to check the ‘print as image’ checkbox
5.5. click OK
6. click OK

]]> By: IT GUY http://www.uncoached.com/2009/05/21/my-one-dork-post-for-the-month-windows-vista-64-is-the-biggest-nightmare-in-my-life-right-now/#comment-30134 IT GUY Thu, 21 May 2009 14:56:20 +0000 http://www.uncoached.com/2009/05/21/my-one-dork-post-for-the-month-windows-vista-64-is-the-biggest-nightmare-in-my-life-right-now/#comment-30134 Sent you another electronic mail. Hit me up on chat if you want to do it on the fly Sent you another electronic mail. Hit me up on chat if you want to do it on the fly

]]> By: IT GUY http://www.uncoached.com/2009/05/21/my-one-dork-post-for-the-month-windows-vista-64-is-the-biggest-nightmare-in-my-life-right-now/#comment-30131 IT GUY Thu, 21 May 2009 14:37:10 +0000 http://www.uncoached.com/2009/05/21/my-one-dork-post-for-the-month-windows-vista-64-is-the-biggest-nightmare-in-my-life-right-now/#comment-30131 Ok spooler issues are a pain. I see them happen with HP Printers alot but I don't know what you have this is what you need to do. If it doesn't work install Windows 7 cause its awesome. Anyways here ya go! If you need more help you can send to my email address which is hidden but I assume you can see. There is a lot of info in this link however I only use the following after the link. http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm --------------------------------------------------------------------- 6. open regedit (e.g. click Start, key regedit and press Enter) 7. navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers under this key, there will be the keys Version-2 and Version-3 (one or the other of these may be absent - not a problem) the sub-keys under these contain the printer driver configuration information delete all the sub-keys inside Version-2 and Version-3, but not these keys themselves The Microsoft Knowledgebase article at http://support.microsoft.com/default.aspx?scid=kb;en-us;312052 lists some other registry entries to delete, but this is not usually necessary. 8. open a Command Prompt window 9. key the commands net stop spooler net start spooler 10. open Windows Explorer 11. navigate to %systemroot%\system32\spool\printers\ and delete any files there. By default, this is where the print spooler stores print files. 12. navigate to %systemroot%\system32\spool\drivers\w32x86 (%systemroot% is usually Windows, but it might be winnt or something else; this is set when the OS is installed). 13. inside w32x86, there will be folders with the names 2 and 3 (one or more of these may be absent - not a problem) delete all of the files and sub-folders in each of the 2 and 3 folders, but not the folders themselves inside w32x86, there may be other folders with names starting with "hewlett_packard", "hphp" or something else; delete these folders also 14. restart the print spooler (see steps 8 and 9 above) Ok spooler issues are a pain. I see them happen with HP Printers alot but I don’t know what you have this is what you need to do. If it doesn’t work install Windows 7 cause its awesome. Anyways here ya go! If you need more help you can send to my email address which is hidden but I assume you can see.

There is a lot of info in this link however I only use the following after the link.

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

———————————————————————
6.

open regedit (e.g. click Start, key regedit and press Enter)
7.

navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers

under this key, there will be the keys Version-2 and Version-3 (one or the other of these may be absent - not a problem)

the sub-keys under these contain the printer driver configuration information

delete all the sub-keys inside Version-2 and Version-3, but not these keys themselves

The Microsoft Knowledgebase article at http://support.microsoft.com/default.aspx?scid=kb;en-us;312052 lists some other registry entries to delete, but this is not usually necessary.

8.

open a Command Prompt window
9.

key the commands
net stop spooler
net start spooler
10.

open Windows Explorer
11.

navigate to %systemroot%\system32\spool\printers\ and delete any files there. By default, this is where the print spooler stores print files.
12.

navigate to %systemroot%\system32\spool\drivers\w32×86 (%systemroot% is usually Windows, but it might be winnt or something else; this is set when the OS is installed).
13.

inside w32×86, there will be folders with the names 2 and 3 (one or more of these may be absent - not a problem)
delete all of the files and sub-folders in each of the 2 and 3 folders, but not the folders themselves
inside w32×86, there may be other folders with names starting with “hewlett_packard”, “hphp” or something else; delete these folders also
14.

restart the print spooler (see steps 8 and 9 above)

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